Solutions > Key Features & Benefits > Recruiting CRM

recruitNEXT Recruiting CRM

Client and Candidate Relationship Management

Recruiting CRM (Client/Candidate relationship management) helps support your short and long term recruiting and sales strategies by providing a 360% view into all aspects of the recruiting organization. With a complete view both at the Client and at the Candidate level, recruitNEXT allows you to manage the entire process from initial sales lead or prospect all the way through to placement.

recruitNEXT recruiting CRM software combines both Customer Relationship Management and Applicant Tracking Software (ATS) into a single application designed specifically to support 3rd party recruiting firms. The recruitNEXT recruiting CRM solution brings together all of the stake holders in the recruiting process, business development and recruiters, reseachers and management, letting them work together from a single platform.

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   Client Contact Screen

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   Company Screen

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   Companies & Contacts List View

One of recruiting CRM's greatest benefit is the improved collaboration and insight that Business Development and Recruiting Teams have with a centralized system. Whether you are working split or full desk, you have the information and tools you need at your fingertips to identify opportunities and make placements faster.

• Better Collaboration
  Seamless communication for all members of the team.
• Better Opportunity Management
  Always know who your best clients are. True sales/opportunity pipeline tracking by user definable recruiting and sales processes.
• Faster Placements
  Increased communication for recruiters and sales teams, all sales and recruiting information available where and when you need it allows for faster decisions keeping you ahead of the competition.
• Increased Customer Satisfaction
  Recruiting CRM gives you the tools to better manage the relationships that sustain your business, giving you a greater ability to anticipate client needs and understand a candidates career path. For instance, recruiters can be automatically notified when sales has created a new job order in the system allowing them to start a candidate search immediately. Sales can see the candidate target list as it comes together in real time and so they can be proactive presenting the best candidates to the client securing the placement.

recruitNEXT easily track all activities, phone calls, tasks, appointments and job orders/requisitions. Both sales and recruiters can maintain a complete history of activities with unlimited notes relating to client and candidate interactions. Create and link appointments, tasks, activities and applicants, and documents, to specific clients / candidates and job orders. Automate workflows, follow ups and reminders to ensure things don't fall through the cracks.

The entire idea behind recruiting CRM, or any CRM tool, is to provide a window into all of the customer touch points, so that everyone in the organization can provide a positive customer experience, thus the name Customer Relationship Management.  recruitNEXT recruiting software and CRM will help you manage both potential and established Candidates and Clients over the lifetime of a relationship.